Here at SITS, we have been serving clients in a wide variety of industries since our founding in 1979 as a custom software development company. Since that time, we have been able to grow and expand into a full-service IT services company. As in any technology-based industry, it is important to see IT Case Studies to understand how a company works and what their track record is. We feel that it is our duty to combine our in-depth technology expertise with each company’s business knowledge so that we can deliver the IT solutions and applications that enhance how these companies do business.
It is our hope that by providing you with these IT Case Studies and IT Outsourcing Results, you will be able to see that our 60 years of combined information technology leadership has helped us to become a trusted source of IT services for our clients.
Healthcare Provider
Client Issue
SITS was initially engaged by this client over two decades ago with a request to supplement their existing IT staff — specifically asking SITS to provide tech support, help desk services and on-site desktop support.
Results
This client has remained under contract with SITS for over 20 years. During that time, they have provided SITS with positive feedback including high marks for strong person-to-person relationships, reliability and technology expertise.
Heuser Health
Client Issue
When they came to us, Heuser Health had a need to undertake a complete overhaul of their technology infrastructure. They knew that in order to grow as a company they would need help to put a strong technological foundation in place. However, they also knew that they didn’t have the ability in-house to build that foundation.
Results
“We needed significant technological upgrades to support future growth. (SITS) stepped in immediately and were able to assist with all aspects of our technology needs – audit, strategic planning, hardware, software, cabling and support. I recommend the folks at SITS to anyone who values best-in-class customer service. The team at SITS is responsive, professional and always willing to go the extra mile. We’ve enjoyed partnering with SITS and feel like VIP’s”
– Jeff Ellison, COO, Heuser Health