IT help desk

Jul
11

Hiring an IT ConsultingFirm

Are you considering hiring an IT consulting firm for that new piece of equipment or challenging project? Need to know the questions to ask pertaining to legal issues? A consulting firm is often a great way to save a company that is struggling to survive or take a successful business to the next level.

By Nate Marks | blog
DETAIL
Jun
27

Benefits of Outsourcing Your IT Help Desk Services

When customers have problems or questions regarding a product or service, their first point of contact is customer support. And nothing is more frustrating to a customer than poor technical support when they need help. Having efficient IT support is essential for enhanced client experience.

By Nate Marks | blog
DETAIL
Jun
20

Should You Outsource Your Help Desk?

Are you in need of efficient customer support and service? Looking for a reputable help desk support staff to ensure complete customer satisfaction? For many companies, having a solid game plan to outsource your help desk is the perfect way to ensure that customer’s issues are handled faster and with less stress.

By Nate Marks | blog
DETAIL
May
27

Tips for Professional Services Outsourcing

Outsourcing professional services allows your company to focus its resources on your core business interests. If you are an advertising company, then spending money on building your own IT support infrastructure is a waste of your resources. We have compiled a few professional services outsourcing tips to help you out before you start outsourcing your […]

By Nate Marks | blog
DETAIL
Apr
18

7 Advantages of an Outsourced IT Help Desk

When many people hear the word outsourcing — especially in connection with IT or other technology-based industries — they picture a crowded office building in some remote part of the world filled with people who barely speak English. Unfortunately, that type of situation is true all too often and has soured many people on the […]

By Nate Marks | blog
DETAIL
TOP